Shipping & Payment Info

At VDSTORES, we are committed to delivering your orders as quickly and efficiently as possible. Below are the details of our shipping policy:

1. Processing Time:
All orders are processed within 1-4 business days (excluding weekends and holidays) from the date the order is placed. Orders are processed once payment has been confirmed.

2. Shipping Rates:
Shipping rates are calculated at checkout based on the weight, dimensions, and destination of your order. We offer both standard and expedited shipping options. You will be able to select your preferred shipping method before completing your purchase.

3. Shipping Methods & Delivery Times:
We offer a variety of shipping options to meet your needs:

• Standard Shipping: Typically arrives within 3-7 business days.
• Expedited Shipping: Typically arrives within 1-3 business days.
• International Shipping: Delivery times may vary depending on the destination country.

Please note that delivery times are estimates and can vary based on the carrier or external factors (such as weather or customs delays).

4. Order Tracking:
Once your order has been shipped, you will receive a tracking number via email or SMS. You can track your package on the carrier’s website for real-time updates.

5. Shipping to P.O. Boxes and APO/FPO Addresses:
We are happy to ship to P.O. Boxes and APO/FPO addresses. Please ensure that the address you provide is accurate for timely delivery.

6. Shipping Restrictions:
Currently, we only ship to addresses within Ghana. If you live outside of this area, please contact us to discuss potential shipping arrangements.

7. Lost or Damaged Packages:
We take great care in packing and shipping your order, but occasionally, packages may be delayed, lost, or damaged during transit. If your order is lost or damaged, please contact us immediately at sales@vdstores.com with your order number and any relevant details, and we will do our best to resolve the issue.

8. Return Policy:
We want you to be completely satisfied with your purchase. If for any reason you need to return an item, please refer to our Return Policy for more details.

9. Changes to Shipping Policy:
We reserve the right to update or modify this shipping policy at any time. Any changes will be posted on this page, and we encourage you to review the policy periodically for updates.

Thank you for shopping with VD STORES! We appreciate your business and are committed to providing you with an excellent shopping experience.

For any questions or concerns, please contact our customer service team at info@vdstores.com.